With over twenty years of experience in IT and telecoms John has a track record of success and a recognised award-winning innovator and thought leader.John became CTO of TM Forum in Nov 2018. John is passionate about the digital revolution and helping companies survive and thrive through technology change. As CTO of TM Forum, John is leading, through industry collaboration the creation of, core business processes, information models and applications to enable digital service providers (DSPs) to easily transform their IT estate with less risk and lower costs. Working closely with the Forum’s 850+ member companies to accelerate the pace of change in the industry. Previously, John served as the CTO for Compute at BT Global Services, responsible for leading the internal transformation change of providing IT services to global enterprises resulting in industry first cloud-based, multi-party digital business platform. Prior to this John held several Senior Product Management positions within BT, most recently managing the development of the Applications Assured Infrastructure.